- 017687 75526
- Keswick Computer Solutions, Unit 2, Braithwaite Farm, Keswick, Cumbria, CA12 5RY
No two businesses are the same, so your IT cover shouldn’t be either. Whether you’re a start-up, a growing SMB, or an established outfit, KCS builds contracts around your needs, not ours.
From Full Managed IT to ad hoc support, we match response times, hours of coverage, and escalation procedures to your business.
Choose which systems, devices or locations are covered be it onsite, remote, or hybrid so you only pay for what you truly need.
As your business evolves, your IT support contract evolves too. You can scale up or scale down services or add new modules seamlessly.
We can define clear service-level agreements (SLAs) tailored to your priorities: critical systems response times, acceptable downtime, and performance metrics you care about.
A good contract isn’t just break/fix: we include proactive system monitoring, patch management, disaster recovery planning and security audits alongside support.
You’ll always know what you’re paying for. Regular reporting ensures we stay accountable to your contract’s commitments.
You won’t be a number. A named contact ensures continuity, clarity and a trusted relationship.